Effective Date: December 06, 2023
Thank you for shopping at SAVOR ESSEN. We appreciate your trust and want to ensure your satisfaction with every purchase. Please read the following Refunds and Returns Policy to understand how returns and refunds are handled.
1. Returns:
If you are not entirely satisfied with your purchase, we’re here to help.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- Your item needs to have the receipt or proof of purchase.
2. Initiation of Returns:
To initiate a return, please follow these steps:
- Contact our Customer Support team at savoressen@gmail.com within 2 days of receiving your product.
- Provide your order number, the item you want to return, and the reason for the return.
3. Return Address:
Ship your item to:
SAVOR ESSEN
B-2401 DV-GH-09C, Tech Zone 4,
Amrapali Dream Valley, Greater Noida (West), UP 201306
M: +91 9711825635
4. Shipping Costs:
- You will be responsible for paying your shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Refunds:
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
6. Refund Timeframe:
- You will receive the credit within 4-5 working days, or depending on your card issuer’s policies.
7. Exchanges:
- If you wish to exchange your item for a different one, please return the original item and place a new order.
8. Damaged or Defective Products:
- If you receive a damaged or defective item, contact us immediately at savoressen@gmail.com with details and images of the product. We will guide you on the next steps.
9. Contact Information:
If you have any questions about our Refunds and Returns Policy, please contact us at:
SAVOR ESSEN
B-2401 DV-GH-09C, Tech Zone 4,
Amrapali Dream Valley, Greater Noida (West), UP 201306
Email: savoressen@gmail.com
M: +91 9711825635
Please Note:
- We reserve the right to refuse a return if the item is not in its original condition or if it goes beyond the specified return period.
- This policy is only applicable to products purchased directly from www.savoressen.com and www.savoressen.in. If you purchased our products from another retailer, please contact them directly.
Thank you for choosing SAVOR ESSEN. Your satisfaction is our priority.